Monday 10 March 2014

Having those difficult conversations

Communicating is a big, complicated problem! I find that I am relying more and more on keeping in my head the structure of open to learning conversations and a mental image of the ladder of inference. I worry that if I don't then I may slip into letting my personal belief system or values cloud my ability to remain impartial and focused only on the goal that the conversation is meant to resolve.
Open to Learning Conversations


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